Terms and Conditions Pixel Pet Art
1. Terms and Conditions
Following terms and conditions apply on the custom made artworks by Jessica Vonk, Pixel Pet Art and/or on items purchased in the web store of Pixel Pet Art.
2. Project information
Custom artwork will be designed on a given commission. Designer only takes on commissions given by the client, no third parties. All artwork will be done to client specifications and use (partially) client-provided graphics. The project will be designed using Adobe Photoshop to paint the clients artwork. A downpayment of 50% of the total amount is required from the client before starting on the artwork.
The project does not include an unlimited number of revisions. Designer, of course, wants you to be satisfied with the final look and feel of the project. Good communication between the designer and the pet owner can limit the revisions to just minor changes rather than complete do-overs. Minor changes and adjustments are part of the process. Do-overs are a symptom of poor communication. Having said that, designer suggest that for a project two rounds of adjustments are included.
4. Ownership of artwork/files
Pixel Pet Art retains ownership of all original artwork/files or parts contained therein, whether preliminary or final. The client of a custom artwork shall obtain ownership of the final artwork/files/print to use as they see fit after paying the complete total amount of the price of the artwork. Pixel Pet Art retains the right to use the completed project of the custom art and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, exhibitions and portfolio. Where applicable, the client will be given any necessary credit for usage of the project elements. Any trade-sensitive information, such as product pricing or customer data, shall be redacted by the designer prior to use.
For the Daantje Classic prints the limited number of prints on material and size as stated shall be retained by the designer for the value of the individual pieces. There will be a signed certificate delivered with the artwork.
Artwork(s) that are property of the designer but are displayed at galleries, art houses or other public places remain property of the designer. Insurance, commissions and sales- policies will be discussed and signed before displaying.
5. Production schedule/delivery of project
The client will assume any shipping or insurance costs related to the project. Any alteration or deviation from the above specifications involving extra costs will be executed only upon approval with the client. The designer shall not incur any liability or penalty for delays in the completion of the project due to actions or negligence of client, unusual transportation delays, unforeseen illness, or external forces beyond the control of the designer. If such event(s) occur, it shall entitle the designer to extend the completion/delivery date, by the time equivalent to the period of such delay.
6. Third-party shipping
In the event any material necessary for the production of the project must be shipped to a third party for additional processing, typesetting, photographic work, color separation, press work or binding, the designer will incur no liability for losses incurred in transit, or due to the delay of the shipper of the third party.
In the event of cancellation of the project, ownership of all copyrights and the original artwork and disks shall be retained by Pixel Pet Art. There will be no refund on the downpayment.
The client agrees with the no refund policy on all printed artworks, but if there are any complaints or questions about the shipment or otherwise please always contact the designer.
All correspondence and documents provided will be treated as confidential between the client and the designer, unless consent has been granted by both parties involved.
9. Acceptance of Agreement
Conditions are hereby accepted when giving the commission, placing an order or displaying designers art. The designer is authorized to execute the project as outlined in this agreement.
Tilburg, September 14, 2019. Jessica Vonk.