Pixel Pet Art » Terms and Conditions

Digital pet art

Terms and Conditions Pixel Pet Art

1. Terms and Conditions

        Following terms and conditions apply on the custom made artworks, rough structured portraits, and/or on items purchased in the web store of Pixel Pet Art.   


2. Project information

        Custom artwork will be designed on a given commission. Designer only takes on commissions given by the client, no third parties. Designer can refuse taking a commission without reason. All artwork will be done to client specifications and use (partially) client-provided graphics. The project will be designed using Adobe Photoshop to paint the clients artwork. A downpayment of 50% of the total amount is required from the client before starting on the artwork. The rough portraits are digitally altered photo's and don't need a downpayment. These are non painted but digitally altered. 


3. Revisions

        The project does not include an unlimited number of revisions. Designer, of course, wants you to be satisfied with the final look and feel of the project. Good communication between the designer and the pet owner can limit the revisions to just minor changes rather than complete do-overs. Minor changes and adjustments are part of the process. Do-overs are a symptom of poor communication. Having said that, designer suggest that for a project two rounds of adjustments are included. The rough portraits are digitally altered photo's and don't get revisions.


4. Ownership of artwork/files

       Pixel Pet Art retains ownership of all original artwork/files or parts contained therein, whether preliminary or final. The client of a custom artwork shall obtain ownership of the final artwork/files/print to use as they see fit after paying the complete total amount of the price of the artwork. Pixel Pet Art retains the right to use the completed project of the custom art and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, exhibitions and portfolio. Where applicable, the client will be given any necessary credit for usage of the project elements. Any trade-sensitive information, such as product pricing or customer data, shall be redacted by the designer prior to use.

For the Daantje Classic prints the limited number of prints on material and size as stated shall be retained by the designer for the value of the individual pieces. There will be a signed certificate delivered with the painted artworks.

When the commission is not completed because of cancellation and/or client has not payed the whole amount for a digitally painted or rough structured portrait, the artwork will be erased from the Pixel Pet Art data base and won't be used for the purpose of design competitions, future publications on design, educational purposes, exhibitions and portfolio.

Artwork(s) that are property of the designer but are displayed at galleries, art houses or other public places remain property of the designer. Insurance, commissions and sales- policies will be discussed and signed before displaying.


5. Production schedule/delivery of project

        The client will assume any shipping or insurance costs related to the project. Any alteration or deviation from the above specifications involving extra costs will be executed only upon approval with the client. The designer shall not incur any liability or penalty for delays in the completion of the project due to actions or negligence of client, unusual transportation delays, unforeseen illness, or external forces beyond the control of the designer. If such event(s) occur, it shall entitle the designer to extend the completion/delivery date, by the time equivalent to the period of such delay.


6. Third-party shipping

        In the event any material necessary for the production of the project must be shipped to a third party for additional processing, typesetting, photographic work, color separation, press work or binding, the designer will incur no liability for losses incurred in transit, or due to the delay of the shipper of the third party.


7. Cancellation

        In the event of cancellation of the project, by client or artist, ownership of all copyrights shall be retained by Pixel Pet Art. The original artwork shall be removed from the Pixel Pet Art data base. There will be no refund on a downpayment when the cancellation is done by the client.

The client agrees with the no refund policy on all printed artworks, but if there are any complaints or questions about the shipment or otherwise please always contact the designer.


8. Confidentiality

        All correspondence and documents provided will be treated as confidential between the client and the designer, unless consent has been granted by both parties involved.


9. Acceptance of Agreement

        Conditions are hereby accepted when giving the commission, placing an order or displaying designers art. The designer is authorized to execute the project as outlined in this agreement. 


 The rules of copyright and portrait right

Please note that not everything can be painted in your artwork.

Copyrights of Disney figures, cartoons, logo's of brands and sport clubs and slogans I can not integrate in your artwork because I would violate copyright. Of course I can make you an artwork that resembles the ambiance, I can paint the costumes and accessoires around your pet in a similar fashion.

If you send in a portrait of your human family members please consider the portrait rights and always ask for permission to use that portrait for the custom artwork.

If you have any questions contact me!


Tilburg, juli 2020. Jessica Vonk.